Legal notice

Legal Notice

Last Updated: July 11, 2025

This website is operated by Tracydesign LLC, doing business under the brand name Marine Dana.

Throughout this website, the terms “Marine Dana,” “we,” “us,” and “our” refer to Tracydesign LLC.

1. Business Information

Legal Business Name: Tracydesign LLC
Brand Name: Marine Dana
Business Type: Wyoming Limited Liability Company
Company Filing ID: 2025-001774326
Formation Date: September 23, 2025
Business Status: Active
Principal Business Address: 1021 E Lincolnway, Cheyenne, WY 82001, United States
Mailing Address: 1021 E Lincolnway, Cheyenne, WY 82001, United States
Website: www.marinedanarealty.store
Customer Support Email: Support@marinedanarealty.store

For questions concerning an order, product, shipping, return, refund, warranty, or other customer service matter, please contact us by email.

We aim to respond to customer inquiries within two business days.

2. About Marine Dana

Marine Dana is an online retail brand operated by Tracydesign LLC.

We provide bathroom safety, personal hygiene, accessibility, comfort, and home-assistance products designed for seniors, caregivers, pregnant and postpartum users, people recovering from surgery, and individuals with limited mobility.

Our mission is to make everyday bathroom routines safer, more comfortable, and more dignified.

Marine Dana currently operates primarily as an online retailer. Our business address is not represented as a customer-facing retail store or public pickup location unless we expressly state otherwise on our website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, compatibility information, photographs, prices, promotions, and availability are accurate.

Minor differences may occur because of:

  • Manufacturing updates
  • Product improvements
  • Measurement methods
  • Screen settings
  • Photography lighting
  • Packaging changes
  • Differences between toilet or bathroom configurations

Customers should carefully review all product dimensions, specifications, compatibility requirements, installation instructions, and safety information before purchasing or using a product.

Customers are responsible for confirming that a product is suitable for their toilet, bathroom, home environment, intended use, and individual needs.

4. Health and Safety Disclaimer

Marine Dana products are general consumer products. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information published on this website is provided for general educational and product-information purposes only. It is not medical advice and should not replace advice from a physician, occupational therapist, physical therapist, licensed healthcare provider, plumber, or other qualified professional.

Bathroom safety and mobility-support products may provide additional assistance, but no product can eliminate every risk of falling, slipping, injury, incorrect installation, or misuse.

Before using a Marine Dana product, customers should:

  • Read and follow all instructions
  • Confirm that the product is compatible with the intended fixture
  • Ensure that every component is securely installed
  • Test the product’s stability before regular use
  • Inspect the product regularly for movement, wear, or damage
  • Stop using the product if it becomes loose, unstable, or damaged
  • Obtain caregiver assistance when necessary
  • Consult a healthcare professional when selecting a product for rehabilitation, mobility limitations, pregnancy, surgery recovery, or other health-related circumstances

Marine Dana does not guarantee that the use of any product will prevent falls, accidents, injuries, or medical complications.

5. Installation and Proper Use

Products must be assembled, installed, maintained, and used according to the instructions supplied with the product.

Tracydesign LLC and Marine Dana are not responsible for damage, instability, injury, or product failure resulting from:

  • Incorrect installation
  • Improper assembly
  • Unauthorized modification
  • Misuse or abuse
  • Failure to follow instructions
  • Use with an incompatible toilet or fixture
  • Failure to inspect or maintain the product
  • Exceeding a stated weight or usage limitation
  • Normal wear and tear
  • Use for a purpose for which the product was not designed

When professional installation is recommended or reasonably necessary, customers should use a qualified installer or plumber.

6. Orders and Order Acceptance

Orders are subject to product availability, payment authorization, fraud screening, shipping eligibility, and final acceptance by Marine Dana.

An order confirmation email acknowledges that we have received an order. It does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse, hold, or cancel an order when:

  • Payment cannot be verified
  • The billing or shipping information is incomplete
  • A product is unavailable
  • The shipping destination cannot be serviced
  • Fraudulent or unauthorized activity is suspected
  • A price or product description contains an obvious error
  • The order violates applicable laws or store policies
  • An unusually large quantity appears to be intended for unauthorized resale

If we cancel a paid order, the applicable payment will be refunded using the original payment method.

7. Prices, Payments and Taxes

Prices are displayed in U.S. dollars unless otherwise stated.

Available payment methods are shown during checkout. Payment processing may be provided by Shopify Payments, PayPal, Shop Pay, Google Pay, credit card processors, or other authorized payment providers.

Applicable shipping charges, discounts, and taxes will be displayed before the customer completes checkout.

We reserve the right to correct obvious pricing, typographical, promotional, or technical errors. When an error affects an existing order, we may contact the customer for confirmation or cancel and refund the order.

8. Shipping and Delivery

Orders may be processed or fulfilled through different warehouses and logistics partners, including facilities located outside the United States.

Products may be transported by carriers such as FedEx, UPS, USPS, or other logistics providers.

Processing and delivery timeframes displayed on our website are estimates and are not guaranteed delivery dates.

Delivery may be affected by:

  • Carrier delays
  • Customs processing
  • International transportation
  • Weather
  • Holidays
  • Address errors
  • Remote delivery locations
  • Service interruptions
  • Events outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address.

Current shipping destinations, processing times, estimated transit times, and applicable shipping charges are explained in our published Shipping Policy.

9. Returns, Refunds and Cancellations

Returns, exchanges, cancellations, damaged-product claims, missing-package claims, and refunds are governed by our published Refund Policy and Return Policy.

Customers should review those policies before placing an order.

The applicable policies explain:

  • The return request period
  • Product eligibility requirements
  • Required product condition
  • How to request a return
  • Return authorization procedures
  • Responsibility for return shipping
  • Damaged or defective product procedures
  • Refund processing timeframes
  • Non-returnable items or exclusions

Refunds approved by Marine Dana will normally be issued to the original payment method unless otherwise agreed or required by law.

The policies displayed on our website should be treated as the current policies applicable at the time of purchase.

10. Product Damage and Delivery Claims

Customers should inspect their order promptly after delivery.

If a product arrives damaged, defective, incomplete, or materially different from what was ordered, the customer should contact:

Support@marinedanarealty.store

The customer may be asked to provide:

  • Order number
  • Description of the problem
  • Photographs or video
  • Packaging photographs
  • Shipping label photographs
  • Other information reasonably required to investigate the claim

Customers should retain the product and original packaging until the claim has been resolved.

11. Promotions and Discounts

Promotional offers are subject to their advertised terms, expiration dates, eligible products, usage limits, and minimum purchase requirements.

Unless expressly stated otherwise:

  • Discounts cannot be redeemed for cash
  • Discounts cannot be applied retroactively
  • Promotional codes may be limited to one use per customer
  • Multiple discounts may not be combined
  • Promotions may be modified or withdrawn before an order is placed
  • Obvious promotional or pricing errors may be corrected

A discount does not change the customer’s statutory rights.

12. Customer Reviews and User Content

Customer reviews must reflect genuine experiences and must not contain unlawful, misleading, threatening, abusive, discriminatory, defamatory, infringing, or fraudulent material.

We may moderate or remove content that violates applicable law, website policies, or review-platform requirements.

Any reward, discount, or incentive offered for submitting a review is provided in exchange for an honest review and is not conditional upon the review being positive.

Submitting a review does not transfer ownership of the customer’s personal information. However, the customer grants Marine Dana permission to display and use the submitted review, photographs, or other content for lawful marketing and business purposes, subject to applicable privacy laws.

13. Intellectual Property

Unless otherwise stated, website content is owned by or licensed to Tracydesign LLC and Marine Dana.

Protected content may include:

  • Marine Dana brand names
  • Logos
  • Product photographs
  • Product videos
  • Graphics
  • Product descriptions
  • Written content
  • Page layouts
  • Packaging designs
  • Advertising materials
  • Installation materials

Content may not be copied, reproduced, modified, republished, distributed, sold, or commercially used without prior written permission, except where permitted by applicable law.

Third-party trademarks, names, logos, and intellectual property remain the property of their respective owners.

14. Third-Party Services

Our website is hosted through Shopify and may use third-party providers for:

  • Payment processing
  • Shipping
  • Order tracking
  • Analytics
  • Advertising
  • Reviews
  • Email communication
  • Customer support
  • Fraud prevention
  • Social media

Third-party providers operate under their own terms, policies, and privacy practices.

Marine Dana is not responsible for the content, security, availability, or independent practices of third-party websites or services.

A link to a third-party website does not necessarily indicate sponsorship, endorsement, or a formal partnership.

15. Website Availability

We make reasonable efforts to keep the website available and accurate. However, uninterrupted or error-free access is not guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, third-party service interruptions, security updates, or circumstances outside our reasonable control.

We may update, modify, suspend, or discontinue parts of the website when reasonably necessary.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Tracydesign LLC, Marine Dana, and their authorized service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from the use of this website or its products.

Nothing in this Legal Notice excludes or limits:

  • Rights that cannot legally be excluded
  • Liability that cannot legally be limited
  • Applicable consumer protections
  • Liability for fraud or intentional misconduct where exclusion is prohibited

In jurisdictions that do not permit certain liability limitations, the limitations will apply only to the maximum extent permitted by law.

17. Consumer Rights

Nothing in this Legal Notice is intended to restrict rights provided by applicable federal, state, or local consumer-protection laws.

Where a provision of this notice conflicts with a mandatory consumer-protection law, the mandatory law will apply.

18. Privacy

Our collection, use, storage, processing, and disclosure of personal information are governed by our Privacy Policy.

Customers should review the Privacy Policy and any applicable cookie or data-sharing disclosures before using the website.

19. Changes to This Legal Notice

We may update this Legal Notice when our business operations, products, policies, legal obligations, or website practices change.

The latest version will be posted on this page together with a revised “Last Updated” date.

Changes will not retroactively reduce mandatory consumer rights applicable to completed purchases.

20. Governing Law

This Legal Notice and the operation of this website are governed by the applicable laws of the State of Wyoming and the United States, without limiting mandatory consumer rights available in the customer’s jurisdiction.

21. Contact Information

Questions about this Legal Notice, products, orders, shipping, returns, refunds, or customer service may be sent to:

Marine Dana
Operated by Tracydesign LLC
1021 E Lincolnway
Cheyenne, WY 82001
United States

Email: Support@marinedanarealty.store
Website: www.marinedanarealty.store