Refund Policy

Marine Dana offers a 30-day return window starting from the date your order is delivered.

Return eligibility

To request a return, the item must be in its original condition and packaging, and you must provide proof of purchase.

How to start a return

Email Support@marinedanarealty.store before sending any item back. If your return is approved, we will provide return instructions and, when applicable, a return shipping label.

Return shipping costs

If the item is defective, damaged, or materially different from what you ordered, we will provide a prepaid return shipping label at no cost to you.

If the return is requested for personal reasons, such as change of mind, no longer needed, or ordering by mistake, the customer is responsible for the return shipping cost.

Restocking fee

Marine Dana does not charge a restocking fee.

Restocking fee: $0.00

Return address

Approved returns are sent to our U.S. warehouse partner:

4577 Maywood Ave, Vernon, CA 90058, United States

Please do not send returns without contacting us first.

Refund timing

Once your return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Banks and payment providers may take additional time to post the refund.

Damaged or incorrect items

Please inspect your order after delivery and contact us promptly if the item is damaged, defective, incomplete, or incorrect so we can review the issue and help.

Before you order

For product-fit questions before purchase, review the Marine Dana All-in-One Toilet Safety System, the Product Fit, Installation, Shipping and Returns FAQ, and the Marine Dana Product Facts. Checking toilet shape, side clearance, water connection access, and installation comfort before checkout can reduce avoidable returns.

Questions

For return or refund questions, contact Support@marinedanarealty.store.